PRODUCT MATRIX
Products
Cloud software for ticketing, marketing, distribution, settlement, store operations and guidance, plus AI applications for customer service, tour guiding, itinerary planning and travel quotation — one account connects data and workflows.
Software Systems
13 productsTicketing, marketing, distribution, settlement, store operations and guidance
Cloud Marketing
Omnichannel campaign management with precise reach and conversion analytics
Cloud Distribution
Multi-level distribution networks with compliant commission settlement and automatic tax filing
Cloud Payment Splitting
Automated fund splitting and settlement for multi-party businesses, filed with the Payment & Clearing Association of China
Cloud E-commerce
A full-featured online store platform with multi-store management and rich product display
Cloud Ticketing
Flexible ticket types and validation methods that make ticketing operations more efficient
SCRM
WeCom-native customer acquisition, management, operations, marketing and analytics
Cloud POS
Multiple payment methods and loyalty points that speed up store checkout
Cloud Order Dispatch
Cloud-based order routing that assigns every order to the right handler quickly and accurately
Hotel PMS
Room-type calendar, room blocking and bulk rates — from booking to check-in in one system
Theater Ticketing
Halls, showtimes and seat selection and locking — one system for performance ticketing
Transport Ticketing
Sightseeing buses, boats, departures and seats — board with a QR code
One-Card System
Annual, multi-use and stored-value cards managed in one account
Digital Guide
POIs, recommended routes and digital menus — the whole visit from one phone
AI Systems
5 productsLLM-powered applications that improve content production and sales conversion
AI Tour Guide
Point-of-interest narration, hand-drawn maps and private knowledge-base Q&A
AI Customer Service
LLM plus enterprise knowledge base — 24/7 self-service, with handover summaries for complex cases
AI Itinerary Planner
Describe a trip in natural language and get an editable, structured itinerary
AI Travel Quotation
Match itineraries to your resource library and issue priced, time-limited share links
KnowSaaS AI Workspace
Query data, edit products and generate reports in one window — plus content and OTA management
Hardware
Turnstiles, kiosks, handhelds, printers and other on-site devices, integrated directly with KnowSaaS.
