Solutions
Organized around ecosystem platforms, industry scenarios and AI: do business on a single platform, or connect ticketing, lodging, marketing and data in one system.
Connect with WeChat, Douyin, Xiaohongshu, Kuaishou, Alibaba, Ctrip and Meituan to link public acquisition with transactions and fulfillment.

WeChat Ecosystem
A digital system built around mini programs, official accounts, Channels, WeCom and WeChat Pay that connects acquisition, operations, conversion, retention and analytics in one loop.

Douyin Ecosystem
Connects content, traffic, transactions, private domain and analytics to serve brands, merchants and creators, using platform tools plus third-party capabilities to scale growth and monetization.

Xiaohongshu Ecosystem
Covers content seeding, traffic amplification, transaction conversion, private-domain retention and analytics. The community's high trust and decentralized distribution, combined with official tools and operating strategy, drive brand, effect and sales together.

Kuaishou Ecosystem
Built around Kuaishou's trust-based social economy: short videos and livestreams seed demand, creator distribution and local group buying convert it, and public traffic becomes repeatable private-domain customers. Products, orders and validation stay under KnowSaaS management.

Alibaba Ecosystem
Built on AI, omnichannel collaboration and end-to-end fulfillment, using Taobao & Tmall, Alibaba Cloud, Alipay, DingTalk, Cainiao and Amap to deliver a one-stop digital and intelligent operating and service loop.

Ctrip Ecosystem
Connects directly to the Ctrip open platform for attraction and activity products, covering attraction tickets, performances and exhibitions and destination activities, with unified management of products, prices, inventory, orders and validation.

Meituan Ecosystem
Connects to the Meituan open platform for ticket products across scenic areas, parks and performances, keeping products, prices, inventory, orders and validation in sync so merchants can acquire and operate customers efficiently.
Practical product combinations for scenic areas, parks, hotels, performing arts, travel agencies and tourism groups.
Channels & Operations
5 solutionsTravel Agencies
Build distribution and membership systems, launch an owned online platform and a branded mini program. Marketing, customer retention, conversion, referral and repeat purchase are covered end to end.
Local Services
One system covers the whole local services business, capturing local traffic and improving service-provider operations, merchant marketing and traffic monetization, from public acquisition to private retention.
On-Demand Services
For home services such as cleaning, repairs, beauty and massage: staff profiles, bookable capacity by area, skill and time slot, online booking with smart dispatch, on-site validation and service confirmation, plus reviews, periodic settlement and revenue sharing.
E-commerce
For brand stores, marketplace shops and social commerce: products, inventory, orders, payments, membership and distribution in one system, with online orders and in-store pickup validation connected and real-time analytics.
Cultural Tourism Groups
For tourism groups, scenic groups and resort areas: independent multi-site operations, connected multi-format products and orders, multi-party splitting and group-level dashboards — the group stays in control while sites move fast.
Destinations
8 solutionsScenic Areas
Unified management for scenic areas: a digital smart scenic area combining ticketing and hardware, with intelligent service centers and secondary spending in one operating model.
Family & Kids
For kids' parks, family attractions and study-tour bases: family ticket types, reservation capacity control, multi-use and annual cards and event registration in one system, balancing holiday peaks and long-term repeat visits.
Theme Parks
Addresses the pain points of complex management, marketing, reconciliation and settlement with an integrated digital solution covering ticketing, marketing and settlement.
Museums & Cultural Venues
For museums, galleries and memorial halls: capacity-controlled reservations, ticket validation and digital guides in one system. Exhibits are mapped to points of interest, narration takes multiple forms, and AI knowledge Q&A is built in.
In-Destination Transport
For sightseeing buses, shuttles, ferries and cable cars: sell by route, departure and cabin, with vehicle and cableway profiles, segment pricing, bulk scheduling, capacity control and QR boarding.
Cruise Boats
For scenic cruises, lake tours and night routes: sell by sailing and cabin, with boat and pier profiles, sailing schedules, cabin quotas, team boarding, segment validation, weather cancellation refunds and combo tickets.
Shared Cars
Shared mobility for scenic areas, resorts and tourism complexes: vehicle classes, stations and vehicles cataloged together, with online booking, QR pick-up, extensions and returns, automatic dispatch, overdue and lost-vehicle alerts, compensation handling and individual owner onboarding.
Ski Resorts
For ski resorts, indoor snow parks and winter destinations: ski passes, timed reservations, lifts and magic carpets, equipment rental deposits, instructor booking and season and multi-use cards in one system, with controllable capacity, one-code validation and a complete rental deposit flow.
Lodging & Performing Arts
2 solutionsHotels & Guesthouses
For resort hotels, guesthouses and resorts: room availability calendar, room blocking and bulk rates in one place, lodging and tickets sold from the same back office, and OTA orders flowing back centrally.
Theaters & Performing Arts
For theaters, venues and performing arts centers: halls, show scheduling, seat zoning, seat selection and locking, and full-order refunds across the whole sales and validation flow.
AI Solutions
3 solutionsBring LLM capabilities into content production, customer service, guiding and travel quotation.
AIGC
AI-generated content technology that provides a complete path from data processing and model training to application delivery across industries.
Custom AI Agents
Based on the customer's business scenarios and existing systems, we assemble enterprise knowledge bases, APIs, workflows and channel capabilities into a dedicated agent. Private deployment and continuous tuning are supported, so it runs autonomously in real business from day one.
AI Transformation
KnowSaaS is an AI-native company with AI deeply embedded in internal processes. Our Forward Deployed Engineer team brings this approach to merchant sites — from scenario diagnosis and process redesign to agent delivery and team coaching.