PRODUCT

Theater Ticketing

For theaters and performance venues, it supports hall management, show scheduling, seat zoning, seat selection and locking and full-order refunds, with turnstiles or handheld devices for admission validation.

Core value

Halls, sessions, seats and validation connected end to end, so show ticketing no longer relies on manual cross-checking

  • Visual seat maps

    Configure seating zones per hall; seat selection shows available, sold and locked seats in real time.

  • Conflict-free seat locks

    Seats lock at checkout and release on timeout, so the same seat is never sold twice.

  • Flexible scheduling

    Generate shows per hall, with flexible multiple sessions and price tiers.

  • Controlled refunds

    Full-order refunds with full traceability of refunds and validations.

Core features

From scheduling to entry, the complete show ticketing workflow

  • Hall management

    • Maintain halls and seat maps, with seats divided by zone.
    • Each hall can have its own seat structure and price tiers.

  • Session scheduling

    • Create sessions per hall with start times and sales windows.
    • One show can have multiple sessions, each managing its own inventory.

  • Seating zones

    • Organize seats by zone and row, with differentiated pricing.
    • Seat status syncs to the selection page in real time.

  • Seat selection & locking

    • Seats lock when customers order and release automatically on timeout.
    • Back office staff can review and resolve abnormal locks.

  • Full-order refunds

    • Refund a full order and track progress.
    • Seats are released per policy after refund and can be resold.

  • Validation & entry

    • Validate at turnstiles or with handheld scanners.
    • Validation records map one-to-one to orders for easy on-site checks.

Scenarios

Ready for any reserved-seat, session-based performance

  • Theatres

    Reserved-seat performances with seat selection, locking and scheduling in one place.

  • Performing arts centers

    Multiple halls and sessions selling in parallel, each with its own seats and price tiers.

  • Scenic-area live shows

    Show and attraction tickets sold together, with fast QR entry on site.

  • Conference & multipurpose halls

    Sold by session and seated by row — ideal for forums and events.

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