MEITUAN DIRECT

Meituan Ecosystem Solutions

Connects to the Meituan open platform for ticket products across scenic areas, parks and performances, keeping products, prices, inventory, orders and validation in sync so merchants can acquire and operate customers efficiently.

  • Ticket direct
  • Real-time sync
  • Unified validation

Meituan ticket direct connection

One integration connects ticket products, inventory, orders, redemption and reconciliation

  • Product direct connection

    Sync attraction and park ticket products to Meituan, with ticket types, prices and inventory maintained in KnowSaaS.

  • Real-time inventory sync

    Ticket inventory connects to the KnowSaaS ticketing system in real time, syncing sellable quantities automatically to reduce overselling and manual edits.

  • Automatic order intake

    Meituan orders flow into KnowSaaS automatically for unified ordering, payment and ticketing, reducing missed and manually re-entered orders.

  • Redemption status sync

    Redemptions at counters and turnstiles sync back to Meituan in real time, keeping admission status consistent with the platform.

  • Change & refund sync

    After-sales statuses such as refunds and changes sync both ways, reducing complaints and duplicate handling.

  • Reconciliation

    Orders, refunds and settlement data are consolidated for quick reconciliation by attraction and ticket type.

Use cases

Covering ticketing for attractions, parks, shows and exhibitions

  • Attraction tickets

    Direct Meituan sales and redemption for tickets, combo tickets and packages at natural and cultural attractions.

  • Theme parks

    Unified inventory and order management for park tickets, day/night passes and combo tickets.

  • Shows & exhibitions

    Product, inventory and redemption sync for shows, exhibitions and theatre ticketing.

Connect ticket sales in four steps

From onboarding to launch, KnowSaaS supports integration end to end

  1. 1

    Merchant onboarding

    Complete Meituan merchant onboarding and enable the ticket category.

  2. 2

    Product mapping

    Map attractions, ticket types and prices to Meituan listings.

  3. 3

    API integration

    Integrate and test inventory, order, redemption and change/refund APIs.

  4. 4

    Launch & operate

    Roll out gradually, monitor orders and inventory, and adjust sales strategies as needed.

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