HARDWARE
Hardware
Optional hardware modules for every scenario
HARDWARE
Commercial computer
A commercial computer for scenic-area ticket counters, visitor centers and operations offices. It ships with the KnowSaaS system environment preinstalled, connects directly to ticket printers, document cameras and other peripherals, and is fully integrated with the ticketing platform.
- Counter ticketing
- POS settlement
- Back-office management
- Plug-and-play peripherals
Core features
Preinstalled and ready
Ships with the KnowSaaS ticketing, POS and admin environment preinstalled; power on, connect and start selling.
Plug-and-play peripherals
Works with ticket printers, document cameras, ID card readers, barcode scanners, cash drawers and other common peripherals.
Stable and reliable
Commercial-grade motherboard and SSD built for long, continuous operation at ticket counters.
Remote maintenance
Remote assistance and system maintenance for fast fault response and less on-site waiting.
Optional dual screen
Add a customer display to show orders and payment details, making transactions more transparent.
Data dashboard
View ticket sales, admissions and revenue in real time on the admin side.
Optional configurations
Flexible combinations based on counter count and business needs
All-in-one or desktop
Choose an all-in-one or a desktop host plus monitor based on counter space
Customer display
Shows order amounts and payment QR codes to visitors
ID card reader
Reads document details quickly for real-name ticketing and group registration
Barcode scanner
Fast redemption of e-tickets, group vouchers and membership codes
Reference configuration
Customizable to your budget and use case; final delivery configuration prevails
| Category | Parameter | Value |
|---|---|---|
| Form factor | Model | Commercial all-in-one / desktop host + monitor (optional) |
| Display | 21.5" / 23.8" FHD 1920×1080 | |
| Core configuration | Processor | Intel Core i3 / i5 commercial processor |
| Memory | 8GB / 16GB DDR4 | |
| Storage | 256GB / 512GB SSD | |
| Operating system | Windows 10 / 11 Pro | |
| Network and ports | Network | Gigabit Ethernet; Wi-Fi and Bluetooth optional |
| Ports | USB ×6 or more, HDMI / VGA, audio | |
| Peripherals | Standard | Keyboard, mouse |
| Optional | Customer display, ticket printer, document camera, ID card reader, barcode scanner, cash drawer |
Scenarios
Ticket counter
Counter sales, ticket changes, refunds and group orders on one machine.
Visitor center
Inquiries, ticket top-ups, membership services and complaint handling.
Operations back office
Product setup, channel distribution, financial reconciliation and data analysis.
See how the counter works
A two-minute look at daily KnowSaaS ticket counter operations
Need more product information?
Our expert team is ready to help with product advice and technical support.
